Virtual Service Infrastructure (VSI)
VSI is the first and only purpose-built Remote Product Services (RPS) connectivity solution that allows Service Providers to leverage their investment and expertise in existing back-office network management applications, and extend their use seamlessly to remotely located devices behind their customer's firewalls, without risk to their customer's security or regulatory compliance requirements.
Utilizing the Internet, VSI creates a scalable and secure virtual RPS support network that makes all remotely located managed products appear as if they are on the same physical LAN as the Service Providers operations center.
VSI provides for the continuous transport of real-time remote device monitoring data, and on-demand access for remote device management. This results in increased security and regulatory compliance, improved service response times and reduced network costs for both service organizations and their end customers.
VSI enables OEM manufacturers and independent Service Providers the ability to deliver efficient remote-based services by eliminating the costs, complexity, scaling and security concerns of using VPN's for remote services connectivity. VSI benefits Service Providers who may serve multiple industries, including:
- Enterprise Datacenters
- Medical
- Automation and Manufacturing
- Utilities
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