In today’s demanding business environments, organizations need to provide their equipment providers, and services organizations visibility, collaboration, and access capabilities to solve operational and equipment problems. However, allowing access, and sharing company confidential data with third party vendors raises critical intellectual property (IP), information privacy, and security vulnerability concerns.
In parallel, service organizations are constantly looking for ways to improve their service delivery that results in increased customer satisfaction and services revenue, while reducing cost of services and customers Mean time to Repair ( MTTR).
ILS Technology’s secureWISE enables asset and information owners to securely allow role-based access in real-time with vital stake holders and business partners while keeping complete control of their sensitive intellectual property and production information safe.
secureWISE also provides internal and 3rd-party services and support organizations the tools they need to delivery cost efficient and rapidly deployed remote based service offerings.
secureWISE is offered as software (which can be installed on customer or ILS Technology supplied hardware), or as Platform as a Service (Paas) that is hosted by ILS Technology, and offered as an subscription-based service.
ILST Customers deploy secureWISE for the following applications –
secureWISE customers gain the following benefits –